Aviation Management

Government of the People’s Republic of Bangladesh.College Code:50416

3/6 months

SSC/O-level/ equivalent.
(Able to speak & concept in English & operate computer)
Airline ticketing professionals cater to the needs of the increasingly mobile population of the globe. There are excellent career prospects in Air Ticketing Course in Bangladesh. However, to excel in this field, proper training must be taken.

List of course is also designed to enhance the basic and common knowledge, skills and attitudes of individual in the field of Aviation & Hospitality.

Receive and respond, participate and lead to workplace communication.
Work with others, team environment and lead small Team.
Demonstrate work values, practice career professionalism and develop & practice negotiation skills.
Practice housekeeping procedures, occupational health and safety procedure and solve problem related to work activities:
Personal manner

Passenger handling and customer care management
Make appropriate travel arrangements and reservations
Passenger ticket checking, excess baggage ticket issue
Complete international travel documents in accordance with the applicable IATA rules and procedures
Answer customers’ queries, quote rates and supplements, explain conditions and book tour products
Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding
Understand the role of information technology – Global Distribution Systems and the Internet
Safety and quality management system